Client Support & Welcome Centre
Let me once again thank you for selecting Webspace Web Hosting Solutions for your email and web hosting needs. We hope you find your time with Websoace and Linknet an enjoyable and easy one. As well as Australia's fastest and most reliable web and email hosting we also offer a range of products and services to help you recieve the maximum benefit from your web site investment.
Please feel free to contact me personally at anytime, if you have questions or require advice on support@webspace.net.au. I endeavour to answer all emails within two hours or recieveing them.
Neo
Webspace Hosting Manager
Below you will find information about your next steps, getting help and support, our terms and conditions, our contact telephone numbers and email address, our telephone support and opening hours, our bank account details and payment options.
Your Next Steps
So now you have a domain name, web hosting and probably and email address. What happens now ? The next thing you need to look at would be getting a website or if you already have one, uploading it. If you need a website, consider looking in our always expanding Developer Directory for some web developers we have worked with in the past and who have always received good reviews form customers.
If you have a web site and just need to upload it, you will find the following pages useful.
Uploading your website with Dreamweaver
Uploading your website with Filezilla
If you registered your own domain you may need to delegate your domain. For information about what this is and how to do it, please see the following help pages.
Delegating your domain with Cheap Domains
Delegating Your domain with Net Registry
Delegating your domain with Melbourne IT
Getting Help
Your first port of call when you need help or support should be our website. We make a point of adding several new tutorials every week, so please check it first when you have a problem, chances are it can be solved quickly.
Terms and Conditions
Our terms and conditions can be found here. Please ensure you read and understand them, they are important and detail your rights and our responsibilities.
CONTACTING US
Full details about how to contact us and our national support number can be found on our contact page.
Email our support team at anytime for the fastest response on support@webspace.net.au
Our telephone support is available from 9 to 5, 5 days a week. (Monday t Friday) New South Wales time.
Other support options may be available from time to time and can be found by visiting our support centre.
Additional Products and Services
We offer a range of products and services to ensure that your webiste attracts the most visitors and to get your website to the top of the search engines. No matter what your budget we can tailor a search engine package to suit.
For more information on Getting to the Top of Google visit our search engine pages and see the difference $60 can make to your website.
Bank Details
Account Name: Linknet ISP
Bank: Commonwealth Bank of Australia
BSB: 062-578
Account Number: 1009 2764
Payment Options
All accounts are to be paid in yearly in advance unless prior arrangement with our Accounts department has been made. At this time we do not offer a monthly payment option.
We accept cash, cheque's, major credit cards and payments can be made in our office, over the telephone or by post to:
Linknet Communications
PO Box 520
Mullumbimby NSW 2482
Our office is located at:
Shop 6 Village Way Arcade
Stuart Street. Mullumbimby.
The office is open:
Business Days - 10am - 1pm & 2pm - 4pm
Accounts are suspended (no email or web site access) after an account is left unpaid for 30 days and incur a $20 re-connection fee payable before any account can be re-instated.